Responsible Gaming

1com Responsible Gaming – Play Smart, Stay in Control

Betting on cricket, PSL, casino games, and more should be enjoyable — a bit of entertainment alongside your day, not something that causes stress or financial pressure. 1com gives every Pakistan user the tools and information needed to keep gaming in its right place.

18+ Platform Only

Set Deposit Limits

Cap how much PKR you deposit daily, weekly, or monthly — straight from your account settings.

Session Time Alerts

Get notified when you have been playing for longer than you planned so you can take a proper break.

Cool-Off Periods

Take a short break from 24 hours up to several weeks without closing your account permanently.

Self-Exclusion

Block access to your 1com account for a chosen period if you feel you need a more serious break.


Gambling Is Entertainment — Keep It That Way

At 1com, we have always believed that betting on cricket, watching a PSL match while tracking live odds, or playing a few rounds at the live casino should feel light — the same way you might enjoy a movie or a game of carrom with friends. It is a leisure activity, not a strategy to make money or fix financial problems.

Most people who use 1com enjoy it without any issues. They set a monthly PKR budget, bet on T20 internationals, grab a bonus here and there, and move on with their lives. But for a small number of people, gambling can start to feel compulsive — and when that happens, the fun disappears quickly.

This page is for everyone — whether you want to set sensible limits from day one, check in on your own habits, or take a proper break. The tools are always available in your account, and our support team is around the clock if you need to talk.

One golden rule: Never bet money you cannot afford to lose. If a loss would affect your rent, bills, groceries, or family obligations, that bet is outside your budget. Always set your limit before you start playing, not during the session.

Signs of Healthy Gambling

You set a PKR budget before each session and stick to it, win or lose.

Betting is one small part of your week, not something you think about constantly.

Losing a bet does not affect your mood, relationships, or sleep.

You never chase losses by placing bigger bets to recover what you lost.

Friends and family know you bet occasionally and it does not concern them.

You can take a break from betting for a week or more without any discomfort.

Winnings feel like a bonus, not something you are depending on.


What 1com Gives You to Stay in Control

These tools are built into your 1com account and available any time. You do not need to call anyone or wait for approval — just go to your account settings.

Deposit Limits

Set a maximum PKR amount you can deposit in any 24-hour window, over a week, or across a full calendar month. Once you reach the limit, no further deposits are accepted until the period resets.

Lowering your limit takes effect immediately. Raising it has a short cooling-off delay to prevent impulsive decisions made during a session.

Loss Limits

In addition to deposit limits, you can set a ceiling on how much PKR you are willing to lose per session, per day, or per week. When the threshold is hit, further betting is blocked until the period ends.

This is particularly useful during cricket tournaments like PSL or T20 World Cup when there are many matches running back to back and it is easy to keep placing bets without noticing the total.

Session Time Limits

Decide in advance how long each session should last — 30 minutes, an hour, whatever works for you. When the timer runs out, you will see a notification prompting you to stop and take a break.

You can also enable a reality check — a brief pop-up that shows how long you have been playing and your net position, so you always have an accurate picture of where things stand.

Cool-Off Periods

If you feel like you need a short break but do not want to close your account, a cool-off period is the right tool. Choose from 1 day, 7 days, 30 days, or up to 6 weeks.

During the cool-off, your account remains open but you cannot log in, deposit, or place bets. Any pending withdrawals will still be processed normally so your PKR balance stays safe.

Self-Exclusion

Self-exclusion is a longer, more serious commitment. You can exclude yourself from 1com for 6 months, 1 year, 2 years, or permanently. Once active, the exclusion cannot be reversed before the chosen period ends.

Any balance in your account at the time of self-exclusion will be returned to you via your registered PKR payment method — JazzCash, Easypaisa, Raast, or your linked bank account.

Account Activity History

Your account dashboard shows a full breakdown of deposits, withdrawals, bets placed, and total losses across any period you choose. You can see exactly how much PKR you have spent in the last 30 days in a few taps.

Seeing the actual numbers — rather than relying on memory — often gives a much clearer picture of your real betting habits and helps with honest self-assessment.


Setting a Betting Budget That Actually Works

The single most effective responsible gaming habit is a pre-committed budget. Not a rough idea in your head, but a fixed PKR amount you decide on before the month starts — the same way you might allocate a portion of your income to eating out or buying clothes.

Here is a simple framework that works for most recreational bettors in Pakistan:

1

Calculate your total monthly income

Write down your actual take-home amount in PKR — salary, business income, freelance earnings, whatever it is.

2

Subtract all fixed and essential expenses

Rent, electricity, gas, food, transport, school fees, utility bills, and any loan or instalment payments come first. These are non-negotiable.

3

Set aside savings before anything else

Even a small fixed savings contribution — 5 to 10% of income — should be moved before you look at discretionary spending.

4

Allocate a fixed entertainment budget

Divide what is left across your entertainment activities — cinema, eating out, streaming, sports betting. Betting gets a fixed share of this pot, not the whole thing.

5

Set that amount as your monthly deposit limit on 1com

Once you have your number, go to your 1com account settings and enter it as your monthly deposit cap. The platform will enforce it so you never have to rely on willpower alone.

Three things your betting budget should never come from:

  • Money earmarked for household bills or rent
  • Money borrowed from friends, family, or credit
  • Winnings you are planning to re-invest as if they are guaranteed income

Example Monthly Budget Breakdown

Essential Bills & Rent 60% of income
Savings 10% of income
Food, Transport, Personal 20% of income
Entertainment (incl. betting) 10% of income

Tip: If your entertainment budget covers a PSL season bet, a few casino sessions, and some T20 matches — and there is nothing left — that is fine. The point is the amount was decided in advance, not impulsively during a losing run.


When Gambling Stops Being Fun

These warning signs do not mean you have a serious problem — but they do mean it is worth slowing down, reviewing your habits honestly, and using the tools available to you.

Chasing Losses

You place a larger bet to win back what you just lost, telling yourself you just need one win to get back to even. This cycle almost always leads to bigger losses and is one of the clearest early warning signs.

Disrupted Sleep or Daily Routine

You are staying up late to bet on matches in different time zones, or your work, studies, or family time is being affected by the time and mental energy you are spending on betting.

Borrowing to Fund Bets

If you are borrowing PKR from family members, friends, or using credit to fund deposits — or if you have sold something to raise betting money — that is a serious warning sign that needs immediate attention.

Hiding Your Betting Activity

If you find yourself keeping your betting a secret from your spouse, parents, or close friends — or feeling ashamed about how much time or money you are spending — that is worth taking seriously.

Betting to Escape Problems

Using gambling to cope with stress, anxiety, loneliness, or family difficulties is a pattern that can escalate quickly. Betting should never be a way of managing mental or emotional problems.

Unable to Stop When You Plan To

You told yourself you would stop after one bet, or after a certain loss, but you kept going. The inability to follow through on your own rules is a strong indicator that external tools or a proper break are needed.

If any of these feel familiar: Please use the self-exclusion or cool-off tool in your 1com account right now — before your next session. It is a private, immediate action that does not require anyone's approval. You can also reach our support team any time via live chat.


Common Gambling Myths vs. Reality

These beliefs are widespread among casual bettors in Pakistan — and all of them are false. Knowing the truth helps you make decisions based on reality rather than wishful thinking.

The Myth The Reality
I am due a win — I have lost so many times in a row. Each bet is independent. Previous outcomes have no effect on the next one. There is no such thing as being "due" a win in random events.
I can always win it back with a bigger bet. Doubling your stake to recover losses multiplies your risk, not your chances. This is the fastest route to losing significantly more than your original loss.
I know this cricket team well — I have an edge over the house. Sports knowledge improves your enjoyment but does not guarantee profit. Bookmakers account for all known information when setting odds. The house always maintains a mathematical edge over time.
I can make a steady side income from betting. For the vast majority of recreational bettors, gambling does not produce consistent long-term profit. Treat it as entertainment with a cost, not an income source.
I only have a problem if I lose a lot of money. A gambling problem is about behaviour — time lost, relationships affected, secrets kept — not just the PKR amount. Some people develop unhealthy habits with modest budgets.
I can stop any time I want — I just choose not to. The ability to stop freely is only confirmed by actually stopping. If you have tried and found it harder than expected, that is worth acknowledging honestly.

Responsible Gaming FAQ

Practical answers to the questions 1com users ask most often about staying in control.

Log in to your 1com account and go to Account Settings, then select Responsible Gaming or Limits. You will find options for daily, weekly, and monthly deposit limits in PKR. Enter your chosen amount and confirm. The limit takes effect immediately. If you want to lower it, the change is instant. If you want to raise a limit, there is a short waiting period built in to give you time to reconsider.

A cool-off is a short, temporary break — from 1 day to 6 weeks. Your account stays open and returns to normal automatically when the period ends. Self-exclusion is a longer commitment — 6 months to permanent — and cannot be reversed before the period you chose. Use a cool-off if you want a breather. Use self-exclusion if you feel betting is causing genuine harm and you need a firm barrier in place.

During a cool-off period, any pending withdrawals continue to process normally and your PKR balance is secure. When your cool-off ends, full access is restored automatically. For self-exclusion, your remaining balance is returned to you via your registered payment method — JazzCash, Easypaisa, Raast, or your linked bank account — shortly after the exclusion is activated. You will not lose your funds.

You must be 18 years or older to register and use any part of 1com — sports betting, casino, live casino, or VIP. Age is confirmed during registration by asking for your date of birth. Identity verification is required before the first withdrawal, which includes confirming your age through valid ID. If we discover an account belongs to someone under 18, the account is closed and deposits are returned.

Start by having an open, non-judgmental conversation. Focus on specific behaviours you have noticed — such as financial stress, mood changes, or secretive behaviour — rather than making accusations. Encourage them to use the self-exclusion or cool-off tools available on the platform. If they are not ready to talk, you can contact 1com support directly to discuss options for third-party exclusion requests on their behalf.

Yes. 1com monitors account activity for patterns that may indicate problem gambling — such as a sudden large increase in deposit frequency, long unbroken sessions, or repeated deposits immediately after withdrawals. If our team notices something concerning, we may reach out via your registered email or in-platform message to check in and remind you of the tools available. This is not disciplinary — it is a welfare check, and you are always free to respond or ignore it.

Keeping 1com Away From Under-18s

1com is strictly an adults-only platform. No person under the age of 18 is permitted to register, deposit, bet, or access any casino or live casino product on the site. If you share a device at home with younger family members — younger siblings, children, or cousins — please take steps to prevent them accessing your account.

Here are some practical steps you can take right now:

Always log out of your 1com account when you are done with your session — especially on shared devices or family phones.

Use a strong, unique password that younger family members cannot guess. Do not save it in the browser on a shared device.

Enable two-factor authentication on your account so that even if someone knows your password, they cannot log in without your phone.

Use your device's built-in parental controls or screen time settings to restrict access to gambling-related websites and apps for under-18 users.

Have age-appropriate conversations with young people at home about why gambling is only for adults and why it carries real financial risk.

Underage Access — What We Do

1com requires date-of-birth confirmation at registration. All accounts are subject to identity verification before any withdrawal is processed, and this includes confirming that the account holder is 18 or above using valid Pakistani identification.

If we identify or receive a credible report that an account is being used by someone under 18, the account is immediately suspended, all betting activity is voided, and deposits are returned. The account is then permanently closed.

If you suspect someone under 18 is using 1com — including on your own account without permission — contact our support team immediately via live chat.


Play Responsibly at 1com

Ready to Enjoy 1com the Right Way?

Set your budget, activate your limits, and enjoy PSL cricket betting, live casino, and more — knowing you are always in control. Create your account today and explore Pakistan's most exciting betting platform with confidence.

Deposit Limits Available Self-Exclusion Tools PKR Payments JazzCash & Easypaisa 18+ Only

Important Reminder: Gambling is entertainment, not a source of income. Only bet what you can comfortably afford to lose. If you ever feel your gambling is getting out of hand, use the self-exclusion tools in your account settings or contact our support team via live chat immediately. 18+ only.